Sik District Council Client Charter
- Ensure that all public complaints received will be managed within 3 working days.
- All general complaints pertaining to health under the Council’s jurisdiction will be investigated and acted upon within 7 working days.
- Process and approve the business licence applications within 14 working days (non-critical) and 45 working days (critical) provided that it is enclosed with completed documents and approved by the relevant departments.
- Process and approve the business licence applications for night markets, day markets and Ramadan bazaars immediately.
- Process the Holding Ownership Transfer application within 1 working day.
- Process the Simultaneous Applications/Planning Permits within 108 days..
- Process the applications for Building Plans / Building Extension and Renovation / Temporary Building Permit / Building Minor Works within 69 days.
- Process the Engineering Plan applications within 80 days.
